Terms and Conditions

Effective Date: Sept 30, 2024

Welcome to Terra-bate! By using our mobile application, you agree to comply with and be bound by the following terms and conditions.

Age Restriction

  • You must be at least 15 years old to create a shopper or merchant account on Terra-bate. By registering, you confirm that you meet this age requirement.


Personal Information

  • To create an account, you must provide basic personal information including your name, email address, and phone number. This information is necessary for account verification and communication purposes.


Bank Account Information

  • To receive earnings from your activities on Terra-bate, you must provide valid bank account information. This information is required to process payments and ensure you receive your earnings.


Intellectual Property

  • You are not permitted to use any trademarked or copyrighted material belonging to Terra-bate without explicit consent. Unauthorized use of our intellectual property is strictly prohibited.


Earnings Withdrawal

  • Shoppers cannot withdraw their earnings balance until it reaches the required threshold as specified in the Terra-bate app.


Returns & Refunds

  • Terra-bate does not return cashback sent for purchases. All transactions are final, and no refunds will be issued for cashback amounts.

  • Product returns are allowed under certain circumstances, but we currently do not generally do returns or refunds.


Communication

  • Usage of inappropriate, explicit, or harmful messages is strictly prohibited. Any violation of this policy may result in immediate termination of your account.


Disclaimers

Cashback Returns

  • Terra-bate does not return cashback sent for purchases. All cashback transactions are final.


Implied Warranties

  • Terra-bate makes no implied warranties regarding the quality, safety, or legality of products listed on our platform. We do not guarantee that products will meet your expectations or requirements.


Delivery Disclaimers

  • Terra-bate is not liable for any theft of ordered products. We take precautionary measures to ensure the safety of all orders but cannot guarantee against theft.


2-Day Delivery Disclaimer

  • Terra-bate endeavors to utilize local delivery services for expedited delivery. Delivery times may vary due to factors beyond our control. Terra-bate shall not be held liable for any perceived misrepresentation or false advertising regarding delivery times.


Financial Disclaimers

Earnings Definition

  • "Earnings" on Terra-bate refer to cashback or rebates received from purchases, not literal profit. Our model provides discounts in the form of cashback, which reduces our profit margin.


Financial Data

  • Financial data generally is not stored if Apple Pay is used as the payout method.

  • If payout via direct bank transfer, payment info and bank account info is stored securely within Plaid.


Limitation of Liability

General Liability

  • Terra-bate limits its liability to the amount of cashback lost. We are not liable for negligence, willful misconduct, or external damages.


Product Liability

Terra-bate is not liable for:

  • Faulty or damaged products

  • Quality of products

  • Incidents resulting from the regular consumption or wrongful consumption of products.

  • Fraudulent or non-eco-friendly products


Terra-bate uses an online verification and vetting process for eco-friendly products. Any product not meeting our guidelines should be reported for review.


Conditions for Termination

  • Terra-bate reserves the right to terminate your account for any violation of these terms or any conduct that we deem harmful to the platform or other users.


Software Licensing

  • Users have a limited license to operate the Terra-bate platform. Terra-bate retains ownership of all rights to the software. Any third-party software used is subject to its own licensing agreements.


Copyright Licensing

  • All content on the Terra-bate platform, including software, is copyrighted. All rights reserved. Unauthorized copying, distribution, or use of Terra-bate content is prohibited.

By using Terra-bate, you agree to these terms and conditions. If you do not agree, please refrain from using our app.


For any questions or concerns regarding these terms, please contact us at support@terra-bate.com.